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Domain Questions
1) How do I get all of my domains working with HD?
Quite
simple. If you can pull up your Activation Email, you'll notice DNS
entries to plug in to your registrar. You will need to go to the provider
whom you registered your domain name from (ex: networksolutions.com),
login to your master domain panel and update your domains 'NAME SERVERS.'
You will
then point your domain to the domain Name Server of your choice.
Of course,
if you need assistance with this (as we have helped out in the past with
others) please don't hesitate to contact us.
2)
Why doesn't my web site work yet?
Upon
activation, it will take your site 24-72 hours to update DNS entries
AROUND the globe. In english, every DNS "phone book" (so to speak) will be
updated within a MAXIMUM of 72 hours and at that time, anyone in the world
can access your site. YOU may be able to access your site within 24 hours,
but people 4 blocks from you, may not be able to access your site until 24
hours from now (it's really work how the system works). :-/
This is
true with ANY web host. SO, if you would like, you may access your web
site by visiting the following URL (so you may test things out)
http://111.111.111/~username/
Just
replace USERNAME with the username assigned to you in your Activation
Email. and replacing the IP with the one provided in that email as well
:-)
3)
What are the name servers for my site?
These name
servers are located in your Activation Email. They look something like
NS1.something.com NS2.something.com Something like is what you will be
looking for. PLEASE DO NOT ASSIGN YOUR NAME SERVERS to the ones in this
example unless you are certain these are yours. :-) Please allow 24-72
hours for global DNS updates to update your DNS entries. :-)
please
don't hesitate to contact us.
4)
Shouldn't the domain name I registered be working by now?
Upon
activation, it will take your site 4-72 hours to update DNS entries AROUND
the globe. In english, every DNS "phone book" (so to speak) will be
updated within a MAXIMUM of 72 hours and at that time, anyone in the world
can access your site. YOU may be able to access your site within 4 hours,
but people 4 blocks from you, may not be able to access your site until 24
hours from now (it's really work how the system works). :-/
This is
true with ANY web host. SO, if you would like, you may access your web
site by visiting the following URL (so you may test things out)
http://111.111.111/~username/
Just
replace USERNAME with the username assigned to you in your Activation
Email. and replacing the IP with the one provided in that email as well
:-)
5)
Can I view my site before my domain updates?
Certainly!
Simply point your browser to the following web site (until your domain
becomes available):
You may
access your web site by visiting the following URL (so you may test things
out)
http://111.111.111/~username/
Just
replace USERNAME with the username assigned to you in your Activation
Email. and replacing the IP with the one provided in that email as well
:-)
6)
Can you host an international domain (TLD)?
You name
it, we can host it! PERIOD. Just be sure when you sign up for your
additional domain, that you use the proper extension. :-) Easy!
7)
How do I get files onto my web site?
Several
ways! :-) Either by uploading your files one by one via your control panel
or, an easier way, by using an FTP/HTML editor to upload your files (such
as FrontPage, CuteFTP, etc..). All you will need to do is configure the
HTML/FTP editor to work with your site and you should be good to go!
Click here for more information
on how to configure your FTP Software.:-)
8)
What's the difference between domain pointing and domain parking?
Pointing -
pointing a TLD domain name to a sub-domain giving it the appearance of an
account of it own
Parking -
making a second domain name point to the same web site as another.
Each of these services are 15.00 one time, and can be purchased through
the sales department.
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