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Terms Of Service
HostForWebsite - Trionet Inc : Terms of Service (TOS)
There are no hidden fee’s so if you are searching for them in small print,
just a head’s up.
Use of HostForWebsite - Trionet Inc’s Service constitutes acceptance and
agreement to HostForWebsite - Trionet Inc’s AUP (Acceptable Use Policy) as
well as HostForWebsite - Trionet Inc’s TOS (Terms of Service). From herewith
in this TOS, AUP, and SLA, the usage of “us”, “we”, “our”, “ours” shall
constitute reference to HostForWebsite - Trionet Inc, the usage of “you”,
“your”, “they”, “them” shall refer to client / customer of HostForWebsite -
Trionet Inc.
Acceptance of Contractual Agreement
1. Client agrees that by placing an order either by means of electronic
ordering (web order form) or submitting a written contract, and receipt of
such order by HostForWebsite - Trionet Inc, that you are agreeing to our TOS,
AUP, and SLA. No Modifications of said contract by customer is allowed.
2. HostForWebsite - Trionet Inc will provide, and Customer will purchase and
pay for, the Services, and service fees specified in the Order for the
applicable Service Description. Customer acknowledges that the service, and
service fees have been communicated to the customer, and that they are aware
of all applicable charges as per contract, AUP, SLA, and TOS. Customer also
understands that any promotional offers unless specified in contractual
terms will not be applicable to their individual service.
3. In connection with any Hosting Services, if Customer's actual bandwidth
usage in any month exceeds allotted amount, specified in Customer's
contract, Customer will pay HostForWebsite - Trionet Inc any additional fees
as specified in the Service Description within three (3) days of invoicing
period. Any BW overage bill not paid within three (3) days of invoicing will
be subject the server and services to suspension.
4. We reserve the right to discontinue and/or refuse to provide service to
any client or party at our sole discretion.
4. All stated terms contained within this contractual
agreement are subject to change without prior written notice as any updates
may openly be viewed at our site, http://HostForWebsite - Trionet Inc.com/.
In addition, we reserve the right to make modifications to such terms
contained herein at our sole discretion as deemed necessary by management.
What may not be hosted on our network:
Illegally posted materials will not be tolerated on our
network. These include:
- Copyrighted Software
- Child pornography
- Credit Card Fraud Information
- Copyrighted media, includes but not limited to: Video, Music, TV, Radio
If you find any of the above materials hosted on one of our web servers,
please report to
sales@hostingforwebsite.com.
Additionally, we reserve the right to ban the use of
applications which allow the proliferation of unsolicited email from our
network, or which decrease the performance of our servers thus bearing on
the quality of service we may provide to other customers.
Network Uptime is the total time in a calendar month that
HostForWebsite - Trionet Inc network is available through the Internet,
provided that Client has established connectivity. HostForWebsite - Trionet
Inc takes responsibility for Network availability within their network,
however, we cannot be held liable for upstream problems, outside of our
network. Our guarantee is that our Network will be available to clients free
of Network Outages, that render 100% packet loss, 99% of each calendar month
Network Outages or Unscheduled Downtime is
any unplanned or unscheduled interruption in Service availability during
which Client is unable to access the services as described in the section
titled “Network Uptime” above. A Network Outage is defined as a period in
which 100% packet loss to our network is experienced, which is determined to
have been caused by a problem in HostForWebsite - Trionet Inc’s Network as
confirmed by HostForWebsite - Trionet Inc. Downtime or outages are measured
as the total length of time of the unplanned interruption in service
availability in a calendar month.
Scheduled Downtime is any HostForWebsite -
Trionet Inc scheduled interruption of Services, for the purpose of network
upgrades, or replacement of any equipment in order to provide for you better
service. Scheduled downtime occurs during notified downtime periods, with as
much advance warning as possible via e-mail with a minimum of 12- 24 hours
notice.
SLA Network Violation Credit...
http://www.HostForWebsite.com/1sla.htm
Performance Credit exclusions: The following are excluded
from the monthly calculation of Service Availability: · Scheduled downtime ·
Problems outside of HostForWebsite - Trionet Inc’s network (upstream
providers, or client’s inbound connection) not effecting 100% loss to our
network · Interruptions or failure of individual service caused by client,
their employees, client’s customers, etc. to their service. These include
inaccurate configuration, 3rd party software, client abuse or over
utilization of resources, hacked servers, attacks, exploits, server hardware
failures or other users on server to cause the server to overload which may
cause downtime. We will do our best to remove such offenders immediately
Payment:
Establishment of this service is contingent upon receipt of payment from
Customer to HostForWebsite - Trionet Inc. Subsequent payments are due on the
anniversary date of the month for that month’s service, unless customer
requests all monthly payments to be consolidated to one specific billing
date. Any additional services relative to a primary hosting account, will be
prorated to the primary hosting account’s monthly recurring billing date,
along the following guidelines of prorating methodology: (total monthly
fees/ 30) * number of days to monthly recurring billing cycle. Any setup
fees will be charged full setup fee pricing, and are applied at time of
initial request of such services.
Payments and Fees:
Payment is due on the defined monthly recurring billing date of each month.
Credit cards that are declined for any reason are subject to a $10.00
declination fee. Service will be interrupted on accounts that reach 10 days
past due. Service interrupted for nonpayment is subject to a $200.00
reconnect charge. Accounts not paid by due date are subject to a $7.95 late
fee. Accounts that are not collectable by HostForWebsite - Trionet Inc will
be turned over to an outside agency for collection. If your account is
turned over for collection, you agree to pay the company a “Processing and
Collection” Fee of not less than Fifty ($50.00) nor more than One Hundred,
Fifty ($150.00)
Delinquent Accounts:
HostForWebsite - Trionet Inc may temporarily deny service or terminate this
Agreement upon failure of Customer to pay charges when due. Such termination
or denial will not relieve Customer of responsibility for the payment of all
accrued service fees, or any collection fees.
Account Cancellation:
All requests for canceling any service / services must be made in writing
with at least 15 days notice but not more than 30 days prior written via
email to webmaster@HostForWebsite - Trionet Inc.com Include your domain
name, last name on credit card in your email.
Disputes:
All billing
disputes must be reported within 30 days of the time the dispute occurred.
Disputed charges to your credit card issuer, also known as charge backs, in HostForWebsite - Trionet Inc’s discretion which is valid, under the terms
and conditions of our SLA, AUP, and TOS, will result in service
interruption, and reconnection fees to restore the desired service.
30 Day money back Guarantee:
All shared hosting, reseller hosting, and windows hosting plans come with a
30 day money back promise. If for whatever reason we fail to satisfy your
needs and are within 30 days we will fully refund your money all we ask is
you give us a reason so this will help us improve as a company. Dedicated
Servers do not fall under this policy due to the labor involved in setting
them up and also cost.
Hardware replacement will occur within 1 - 8 hours of the
reported problem, HostForWebsite - Trionet Inc will refund 5% of the monthly
fee per additional 8 hours of down time (up to 100% of customer's monthly
fee). In order to reduce replacement hardware downtime, we keep a small
quantity of pre-built systems on hand to swap out Hard disks, so that your
server can be back up in the shortest amount of time. For Hard disk
failures, we keep pre-installed drives with our standard partitioning for
immediate deployment. In order to request an SLA hardware violation credit,
you must email sales, within 10 days of reported violation, at: sales@HostForWebsite
- Trionet Inc.com . SLA violations will be reviewed by our personnel Monday
- Friday 9AM to 5PM EST. *Hardware SLA violations do not cover network
violation*
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